F A Q
| RETURNS + SHIPPING |
What is your return policy?
Please keep in mind when buying, that we do offer returns within 30 days of receiving your order. However, we do not refund. Instead you will be given a store credit for your next purchase. Please be absolutely sure that the piece you are looking at is that of your hearts desire. If you have any questions about any of the pieces, please feel free to contact us at firstname.lastname@example.org at any time!!
Do you offer free shipping?
As our gift to you, we do offer free shipping on any full priced item. When purchasing a sale item (or free item), shipping is priced into the purchase at check out.
| REPAIRS + SIZING |
Does the Periapt offer repairs?
We currently do not offer repairs, however this will be coming soon! Please stick with us and sign up to our email list for brand new information sent straight to your inbox.
Do you offer sizing?
Please note that most of the pieces you see on the Periapt are made just for you. If you do not see your size, or want a custom size or length, please email us at email@example.com to find out more information!!
| ORDERS + CARE |
When should I expect my order?
Due to production times and shipping, expect your item roughly 2 to 4 weeks depending on the item.
How do I care for my jewelry?
Jewelry pieces can be gentle by nature, so we suggest always taking off jewelry before getting wet. If by chance you do get wet, immediately wipe down with a soft cloth. Also it is recommended to take off any jewelry before sleeping as chains and stones should be delicately handled.
The Periapt is not responsible for any stones that go missing or chains that are broken after a 7 days of receiving. If a chain breaks within 7 days of receiving your order, please contact us at firstname.lastname@example.org for more information.
Terms + Conditions
The Periapt is not responsible for slight variations in the colors of gems or metals. Because most pieces are handmade, there may be slight differences from screen to human. Know that the jewelry you receive is one of a kind and made with love!
We also cannot be responsible for lost packages due to extreme weather or holds at customs for international shipping.